Terms of service

Terms of Service

Welcome to Iron Horse Wellness Group Ltd. (“we,” “us,” “our”). By accessing or using our website and purchasing products from our online store, you agree to the following Terms of Service. Please read these terms carefully before using our site.

1. Acceptance of Terms

By accessing our website or purchasing products, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, please do not use our site.

2. Products & Orders

We strive to display accurate product descriptions and pricing. We reserve the right to refuse or cancel orders at our discretion, including for errors in product information or pricing.

3. Payment & Billing

All prices are listed in CAD unless otherwise specified. Payment is required at checkout. We use secure third-party payment processors. You agree to provide accurate billing information.

4. Shipping & Delivery

We ship orders to the address provided at checkout. Delivery times are estimates and may vary. We are not responsible for delays caused by carriers or customs.

5. Returns & Warranty

Returns are accepted according to our Returns Policy. Most products include a 30-day defect warranty. For details, see our Returns & Warranty page.

6. Intellectual Property

All content, images, logos, and trademarks are the property of Iron Horse Wellness Group Ltd. and may not be used without permission.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Use products as intended and follow all instructions.

8. Privacy

Your use of our site is also governed by our Privacy Policy. Please review it for details on how we collect and use your information.

9. Changes to Terms

We may update these terms at any time. Changes will be posted on this page. Continued use of the site constitutes acceptance of the revised terms.

10. Governing Law

These terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of Ontario.

11. Pre-Order Policy

Pre-orders placed before June 2026 will ship in June 2026. By placing a pre-order, you acknowledge and accept this shipping timeline. Pre-orders may be cancelled for a full refund at any time before shipment. Once shipped, our standard Returns Policy applies. We reserve the right to adjust pre-order timelines if necessary and will notify customers of any changes.

12. TRADEMARKS

Iron Horse Wellness™, Build Yourself Better™, Iron Ice™, Iron Elle™, Iron Endure™, Iron Forge™, Iron Core™, Iron Anchor™, Iron Grip™, Iron Pulse™, Iron Lock™, Iron Fusion™, and Iron Apex™ are trademarks of Iron Horse Wellness Group Ltd. All rights reserved.

All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners.