At Iron Horse Wellness Group Ltd., we strive to deliver your order quickly, safely, and reliably. Please review our shipping policy below for details on processing times, shipping methods, and related information.

Orders are processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

Shipping rates are calculated at checkout based on your location and order size. Estimated delivery times:

We ship via trusted carriers such as Canada Post, UPS, FedEx, and DHL. Tracking information will be provided by email once your order ships.

We ship worldwide. International customers are responsible for any customs duties, taxes, or import fees. Please check your country’s import policies before placing an order.

Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If your order is lost or significantly delayed, please contact us at info@ironhorsewellness.com. We will work with the carrier to resolve the issue.

Once your order ships, you will receive a tracking number by email. Please allow 24 hours for tracking information to update.

8. Pre-order Policy

Pre-orders placed before June 2026 will ship in June 2026. By placing a pre-order, you acknowledge and accept this shipping timeline.

Pre-Order Cancellations: You may cancel your pre-order and receive a full refund at any time before your order ships. To cancel, contact us at info@ironhorsewellness.com with your order number.

Pre-Order Returns: Once your pre-order ships and is delivered, our standard 30-day return policy applies.

For any shipping questions, contact us at info@ironhorsewellness.com.

By placing an order with Iron Horse Wellness Group Ltd., you agree to this Shipping Policy.